PORTLAND, Maine - Maine regulators today voted to conduct a broad audit of management practices at Emera Maine, which operates electricity service for the Bangor Hydro and Maine Public Service territories.
Most of the audit concerns cost overruns of millions of dollars for a new computerized billing system - a system which apparently also contributed to billing errors.
Maine Public Utilities Commission staff also raised concerns about a confidential 2014 report that found that among 103 utilities studied nationwide, Emera had the worst record on electricity outages.
Emera questioned the validity of that report, but the PUC board voted unanimously to move ahead with the management audit.