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On the Front Line: What Are the Challenges Facing Workers Dealing Directly with the COVID Pandemic?


From nurses to law enforcement to postal employees, people who are working directly with the public in this time of need share their experiences and the challenges they face due to the COVID-19 pandemic.


James MacDonald, sergeant, Maine State Police

Elizabeth Freeman, registered nurse, Cumberland division, MaineHealth Care at Home

Howard Rice, fire chief, emergency management agency director, Town of Falmouth

Patrick Dapolito (call-in), postal carrier, Augusta office, United States Postal Service

Andrew Turcotte(call-in), fire chief, City of Westbrook



Cindy helps produce Maine Public's live call-in show Maine Calling, and sometimes hosts the show—as well as the All Books Considered Book Club. Her first foray into journalism after graduating from Columbia University’s Graduate School of Journalism was to intern with CNN in China in the wake of the Tiananmen Square massacre. She then worked in print journalism over the decades, as a factchecker, writer and editor, with publications ranging from the Los Angeles Times Magazine to the magazine of the National Zoo to a food trends magazine.