By Marina Villeneuve, The Associated Press
AUGUSTA, Maine — Maine utility regulators are expanding their investigation of FairPoint Communications for failing to meet minimum service standards for landline customers.
The Maine Public Utilities Commission has been considering a $500,000 fine against Charlotte, North Carolina-based FairPoint for failing to meet benchmarks in 2014 and 2015. FairPoint had asked regulators not to open an investigation into standards it failed to meet this year.
Commissioners on Tuesday said they’ll investigate unmet standards in 2016 and said the investigation may conclude next spring. A recent state law set service quality standards FairPoint calls more reasonable.