Maine AG Office Seeks Volunteer Mediators For Consumer Protection Program

Mar 7, 2020

The Maine Attorney General's consumer protection division is looking for people to become volunteer mediators.

For more than 30 years, a free voluntary complaint resolution program has been offered to consumers who have complaints about goods and businesses, many about cars.

“Things that we can help with is if they received some sort of warranty and the car has a defect, and it's not being repaired under the warranty, we can mediate those types of issues,” says Complaint Examiner Tracy Thompson, who supervises the mediation service.

She says many of those interested in becoming mediators are retired professionals, but sometimes students can receive credit. Thompson says mediators work out of the AG's office and handle complaints over the phone or by mail. She says there's a new class starting on Monday March 23rd which is scheduled to run through Friday. An application is available on the AG's website.